How can I cancel my order?
You can cancel your order before it has been dispatched. The cancellation can be made on the website or by emailing us on info@orangepet.in.or by calling us at 8335505333.
I received a damaged product.
We take care that the products we send you are packed properly and are not close to expiry. If damage has occurred in transit, get in touch with us within 48 hours of receiving the product.
How long will the return process take?
Orders are normally dispatched within 24 hours and usually take 7-10 working days to be delivered based on your location.
What products are eligible for exchange or return?
In case there is any manufacturing defect or transit damage with the product, we will take it back and replace it with an equivalent product.